Senior Director, EMEA Sales Operations

In this high-growth, execution-focused company, the Senior Director, EMEA Sales Operations will support our leaders and teams through process improvement, operational execution, and strategic guidance. This role will align with our global sales operations and develop a cohesive strategy to our GTM approach for our EMEA business. A natural servant-leader with a Customer First attitude, the ideal candidate will demonstrate a mix of practical experience, social skills, data analysis, and a steadfast drive for business improvement to make positive organizational change. Reporting directly to the VP, Global Revenue Operations, this is an opportunity to partner closely with executives and senior leadership to help shape the growth trajectory of a market-leading, pre-IPO software company.

• Work with GTM Operations and Sales leadership teams to develop, implement, and lead the operational infrastructure and strategy to drive the business forward.

• Serve as a strategic operating partner to regional VPs and the SVP of EMEA Sales.

• Build and lead a team of Sales Operations professionals, providing guidance, mentorship, and performance management, while serving as both a player and coach.

• Lead a weekly, monthly, and quarterly operating cadence for all EMEA sales regions with forecast reviews, pipeline analysis, and operational enhancements, etc.

• Collaborate with Sales Operations leadership to drive operational excellence through best practice sharing and process adoption across the sales organization.

• Operate as an agent of change, driving timely and effective communication to all cross-functional stakeholders.

• Make data driven recommendations to help improve productivity and performance, and provide actionable insights into the business.

• Work cross-functionally with key stakeholders to improve collaboration and overall business process.

• Work in key sales process applications including, but not limited to Clari, SFDC, PowerBI, and others.

• Partner with GTM Operations team members on various cross-functional processes and analytics to unlock data reporting and insights and propose opportunities for Sales.

• Develop strong working relationships and planning programs with internal Business Application teams to design new and optimize current workflows.

• Identify and implement automation components into processes and tech stack to drive efficiencies enabling Tricentis to have frictionless engagements with its Customers.

Minimum Qualifications:

• 8+ years of related work experience required, ideally in a publicly traded, or $100M+ ARR SaaS company.

• 6+ years experience building and managing high performing regional or global Sales Ops teams.

• Exceptional quantitative and MS Excel skills (i.e. sumifs, index/match, vlookup, table formulas, and pivot tables).

• Experience with data modeling and analysis.

• Excellent written and verbal communication skills.

• Preference for familiarity with Salesforce CPQ, Salesforce Communities, Clari, Tableau or PowerBI.

• Ability to self-manage, scope, prioritize & communicate operational work deliverables.

• Ability to interface with all levels of employees, from Executive level to employee base.

• Experience working in a fast paced, complex, and dynamic environment.

• Experience working with system architects, Data Warehouse and BI developers, translating business requirements into technical language, and ensuring effective QA / UAT of data solution delivery.

• Ability to manage multiple, concurrent projects and work independently and thrive in a fast-paced, constantly changing environment.

We are under legal obligation in Austria to indicate the minimum salary, which is EUR 60.844 gross per year for this position according to the IT collective agreement. However, our attractive compensation packages follow current market salaries and can therefore be significantly above the indicated minimum salary.

Wir sind in Österreich gesetzlich verpflichtet, das Mindestgehalt anzugeben, welches laut IT-Kollektivvertrag für diese Position EUR 60.844,- brutto pro Jahr beträgt. Unsere attraktiven Vergütungspakete orientieren sich an den aktuellen Marktgehältern und können daher deutlich über dem angegebenen Mindestgehalt liegen.

Tricentis Core Values:

Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life.

• Demonstrate Self-Awareness: Own your strengths and limitations.

• Finish What We Start: Do what we say we are going to do.

• Move Fast: Create momentum and efficiency.

• Run Towards Change: Challenge the status quo.

• Serve Our Customers & Communities: Create a positive experience with each interaction.

• Solve Problems Together: We win or lose as one team.

• Think Big & Believe: Set extraordinary goals and believe you can achieve them.

Why You’ll Love Working at Tricentis:

• Supportive and engaged leadership team

• Career path and professional and personal development

• 401(k) plan, full benefits package available

• Company paid Disability and Life Insurance

• Hybrid work environment

• Our commitment to diversity and inclusion runs deep. We actively seek out those with different perspectives and consciously take steps to ensure everyone has a voice

• We’re a global company!

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran.