IT Support / Systems Administrator

At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.

Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.

The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.

Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.

IT Support / Systems Administrator

The Global Information Systems Group is dedicated to the success of Lam through providing best-in-class and innovative information system solutions and services. Together, we support users globally with data, information, and systems to achieve their business objectives.

Semsysco is a Lam company since 2022

Responsible for the day-to-day operations of IT relevant activities such as: IT infrastructure, desk side support, client management. Acting as interface between business and core IT teams.

• Maintains IT service levels and supports clients’ PCs and IT infrastructure environment on a daily basis.
• Ensures that IT standards are followed and executed.
• Assists in new IT roll-out and integration of business applications.
• Handles desk side support.
• Helps end-users with office software & hardware related issues and problems by providing technical expertise.
• Acts as a communication interface between the regions and the IT organization concerning IT related issues.
• Addresses It specific issues and problems to the IT organization for finding solutions.
• Integrates and maintains hardware and other computer equipment into an asset management system.

• Graduate of a relevant technical college (HTL) or equivant, or 5 years equivalent experience
• Working knowledge of network infrastructure including IPV4, IPV6, DHCP, DNS and VLAN
• Excellent written and verbal communication in English and German language
• Ability to prioritize and have excellent analytical and problem-solving skills
• Intellectual curiosity with clear and logical way of approaching tasks
• Ability to perform physical tasks such as moving or lifting a computer
• Strong customer service ethic and ability to collaborate in a team as well as cross functionally

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

This position is subject to the Austrian Collective Bargaining Agreement (CBA) for Employees in the Metal Technology Industry. A higher payment is negotiable depending on expertise, education, and skills. The monthly salary is paid 14 times per year.

Job Segment: Technical Support, System Administrator, Information Systems, Technology, Research