Delivery Manager (m/f/x)

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Job Description

• Introduce a service catalogue by enabling and assisting product teams to create service descriptions of their services
• Act as a Single Point of Contact (SPOC) for the Technology cluster to internal customers, managing service delivery and cluster delivery projects
• Monitor and report on service performance using KPIs, fostering stakeholder relationships in periodic review meetings
• Identify areas of continuous improvement
• Initialize and track Service Improvement Projects
• Guide the operationalization of GRC regulations within product teams

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