Job in Germany: IT employee (m/f/d) user support

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IT employee (m/f/d) user support Top in medicine. Human in the encounter. The University Hospital Regensburg is dedicated to research, teaching and patient care. We are a top employer for 5,000 employees and a top medical care provider for the whole of Eastern Bavaria. We offer cutting-edge medicine and are equipped for this in all areas, both in terms of personnel and technology. We stand for optimal medical and nursing care for our patients and respectful teamwork. The Department of Information Technology - User Support Unit is looking for the next possible date for a IT employee (m/f/d) full-time (38.5 hours / week), open-ended What you can expect User support, consulting and participation in clinical projects, especially in the hospital information system and in future digitization projects Implementation of training courses and creation of documentation in the area of clinical workplace systems, specialist medical systems, groupware, etc. Carrying out software tests and acceptance tests for SAP development projects and IT procedures after updates/upgrades Administrative tasks, such as user administration, assignment of rights, etc. First and second level support in the IT Service Center and independent analysis of user problems What is important in this job IT training with relevant professional experience or medical training with relevant additional IT qualification Process knowledge from the medical environment desirable Experience in IT service management Very good written and spoken German language skills Quick comprehension, strong analytical, conceptual and organizational skills as well as a process-oriented systematic working style Strong communication skills, social skills, willingness to innovate, assertiveness, ability to work in a team, commitment and high reliability What you can look forward to A varied and challenging role in the dynamic environment of medicine, science and IT An open-ended employment contract Comprehensive training and professional development opportunities Remuneration in accordance with the collective agreement for the public service of the federal states (TV-L) and its regular pay increases Company pension scheme (VBL) and an annual special payment Health promotion offers Good bus connections including a job ticket and free employee parking spaces Discounted food in our cafeterias, employee discounts and corporate benefits Flexible working hours (Mon. to Fri.) to reconcile family and career, no shift work Family-friendly employer (including childcare during all school vacations, except Christmas, for four to twelve-year-old children) Support with finding accommodation, childcare and much more Remuneration is according to TV-L. Severely disabled persons will be given preference if they are otherwise equally qualified. Please indicate any severe disability in your application. The position is part-time, provided that full-time performance of the task is ensured through job sharing. We look forward to receiving your detailed application documents via our online portal by 13.10.2024. University Hospital Regensburg Department of Information Technology Martin Kutsche, Head 93042 Regensburg Your contact person Martin Kutsche Phone: 0941 944-5880 www.ukr.de/karriere HIGH PERFORMANCE IS OUR EVERYDAY LIFE. UKR.

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