Account Director

ACCOUNT DIRECTOR – PROMOTIONAL MERCHANDISE / POS

WHAT YOU WANT TO KNOW

• Competitive salary and Benefits


• Hybrid working


• Austria based

ROLE DETAILS

• Transaction Management: Ensure the team adheres to high standards in managing, controlling, checking, and successfully delivering all work.


• Commercial Performance & Reporting: Take ownership of the account's commercial success, including accurate and timely forecasting and financial reporting.


• Customer Service: Prioritise customer satisfaction by identifying and resolving issues within standard guidelines.


• Presentations to Customers: Deliver professional and well-prepared presentations to clients.


• Product Development: Collaborate with the operations team to initiate product development based on customer briefs and source new concepts.


• Supplier Database & Relationships: Maintain and update a local supplier database and manage supplier relationships effectively.


• Supplier Negotiations: Conduct negotiations with suppliers, demonstrating strong negotiation skills.


• Team Oversight: Supervise the team to ensure timely processing of orders and invoices.


• Quotations & Proposals: Assist the team in producing accurate customer quotations and ensuring high-quality samples and artwork for proposals.


• Manage SLA's and KPI's: Monitor SLA's and KPI's to ensure regular communication about order status and timely order delivery across all departments.


• Industry Trade Shows: Attend industry trade shows to build relationships, enhance product knowledge, and identify opportunities for business growth.


• Cross-Departmental Communication: Collaborate closely with the Senior Management team to ensure seamless communication and operations, positioning the company as a global outsource strategic partner for POS materials, promotional goods, and print.

ESSENTIAL EXPERIENCE

• Experience in the promotional goods / POS industry.


• Experience working with FMCG related companies


• To have a strong team attitude.


• Excellent oral and written communication skills.


• First class, effective organisational skills.


• A pro-active approach to managing projects.


• Experience of managing and working as part of a team.


• A keen eye for detail and an understanding of budgeting and financial reporting.


• Ability to work under pressure whilst maintaining a cool outlook.


• A personable and professional character that will allow you to build client rapport.


• The confidence to give clients trust in your work.


• Excellent knowledge of MS Office particularly power point and excel.


• Excellent problem-solving ability.


• Enthusiastic and passionate.


• Good time-management skills.

QUALIFICATIONS

• Degree advantageous


• Excellent knowledge of MS Office particularly power point and excel

Send me your CV and for more info please contact me on cheryl.fay@3ecruit.com