Teamlead Retail Austria

ABOUT THIS JOB:

As a Teamlead Retail Austria for NIQ & GfK you will take the responsibility of the retail team in Austria. With your team, you will drive the overall retail collaboration from sales, renewals, and cooperation agreements with retailers in your scope across the NIQ and GfK portfolio.

You will secure our collaboration with FMCG and Nonfood, improve our partnerships, recruit new partners, and drive a sustainable sales pipeline developing new revenue opportunities.

You will lead a team of associates to support and coach for reaching targets and enhancing their employee experience.

YOUR RESPONSABILITIES:

• Secure the retailers cooperation continuity improving the conditions of existing cooperation agreements with current retailer partners
• Ensure all data partnerships are correctly managed within the Partnership Program framework
• Ensure the Best-in-Class servicing through your own team and in collaboration with the customer services using our different platforms in priority.
• Sourcing for strategic new retailers, enhancing features & inputs from existing ones (incl promo data) in close collaboration with other members of the Retail Team DACH
• Drive sales across the entire NIQ & GfK portfolio, cooperation renewals and overall growth of existing retailers securing sustainable and long term pipeline, revenue opportunities ensuring an accurate forecasting; maintain C-suite customer relationships
• Increase penetration of the NIQ/GFK solution portfolio and seek strategic alliances leveraging partnerships with third parties (e.g. for Pricing, Assortment, Loyalty, OSA, Business Intelligence, Newron and Collaborative programs) to create strong dependency of retailers on our capabilities and information.
• Develop a strategic understanding of our retailer’s industry/business/markets/clusters
• Build strong partnership and good collaboration across the NIQ/GfK organization with teams like Operations, Market Intelligence, CMI, Marketing…)
• Drive strategic action plan to tackle Voice of the Customer feedback
• Lead and inspire sales and servicing team, enhancing their skills and improving their experience providing thought leadership and increase relevance for our Retail Partners.
• Ensure proactive alignment of NIQ and GfK values proposition to customers' needs and trends
• Communicate clearly, thus ensuring team activities are always focused and relevant
• Implement Global and Regional strategy and organization; be able to drive change
• Make sure we are a strong voice within the Austrian Retail Industry (posts, webinars, speeches, press releases) and within our organization

YOUR PROFILE:

• Min. 10+, typically 14+ years of related experience of which 2+ leading a team
• Fluency in German and English
• Solid sales skills and developed sales expertise in target scope
• Solid understanding of data analytics industry, business model, products, services and solutions.
• Solid understanding of retail and markets trends and its interdependencies impacting customers
• Ability to build, inspire and enable a strong performing team

WE OFFER:

• Hybrid & flexible working module
• Access to learning platforms, mentorship program and educational support to keep developing your skills
• A dynamic and international work environment
• Peer-to-peer recognition program to enable feedback sharing and reward your achievements
• Making an impact on biggest FMCG manufacturers' growth

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