Retail & Marketplace Lead (all)

To continue BRUNA’s growth, we are seeking a dedicated Business Development Manager in Retail & Marketplace to join our team. In this position, you will play a pivotal role in developing and executing strategies to continue to foster the growth of BRUNA’s distribution channels, which includes all aspects of our Retail & Marketplace operations, developing, managing, and expanding POS, and ensuring the achievement of sales targets.

Are you ready to join us?

• Develop, implement, and execute effective sales strategies for both retail and marketplace channels.
  
  
• Manage and lead the retail and marketplace channels within BRUNA and the related sales representatives, providing guidance, training, and support.
  
  
• Build and maintain strong relationships with key clients and stakeholders.
  
  
• Analyze market trends and customer needs to identify growth opportunities.
  
  
• Monitor sales performance and prepare regular reports for senior management.
  
  
• Ensure excellent customer service and satisfaction across all sales channels.
  
  
• Coordinate with marketing and product development teams to align sales strategies with business objectives.
  
  
• Collaborate with other departments, such as logistics and finance, to ensure smooth operations and customer satisfaction.
  
  
• Lead negotiations for contracts and agreements, ensuring mutually beneficial terms and fostering customer loyalty.
  
  
• Ensure compliance with company policies, procedures, and industry regulations.
  
  
• Stay updated on industry trends, market conditions, and competitor activities, and use this information to inform strategic planning.

• Several years of proven experience in the management and development of Retail & Marketplace.
  
  
• Proven track record of successful management and negotiations with clients.
  
  
• Strong understanding of sales principles and customer service practices.
  
  
• Excellent communication, negotiation, and interpersonal skills.
  
  
• Strong analytical skills with the ability to interpret sales performance metrics and take appropriate actions.
  
  
• Ability to analyze data and make informed decisions.
  
  
• Proficiency in CRM software and Microsoft Office suite.
  
  
• Strong organizational and multitasking abilities, and a genuine love for variety in your day-to-day tasks—one day might be spent doing an inventory count in a retail store and the next aligning with a marketplace client on business strategy.
  
  
• Ability to work in a fast-paced environment and handle pressure.
  
  
• Proven track record as a hands-on business leader with an entrepreneurial mindset and the passion to succeed.

• Growth and Ownership: Join a team where individuals have the chance to take ownership and actively contribute to the growth of BRUNA. Your efforts will directly shape the trajectory of our company, empowering you to play a pivotal role in our journey.
  
  
• Culture of Empowerment and Openness: Experience a workplace culture founded on empowerment, trust, and transparency. We believe in hiring exceptional individuals and empowering them to excel in their roles. Open communication and information sharing are encouraged, fostering collaboration and innovation.
  
  
• Alignment with Our Values: Our values are at the heart of everything we do. Expect to work in an environment where learning and growth are prioritized, teamwork is celebrated, ownership is encouraged, and transparency is valued. We're committed to progress over perfection, putting the team first, owning the outcome, and telling the story behind our responsible jewelry practices.
  
  
• Investment in Your Growth: We're committed to your professional development. Benefit from access to a coach, dedicated development budget, and numerous opportunities to expand your skills.
  
  
• Flexibility and Trust: Being a fully remote team, we're dedicated to being a flexible employer. We understand that your best work may happen outside of traditional office settings, and we trust you to manage your time and environment effectively.
  
  
• High Bar for Hiring, Strong Focus on Culture: High Bar for Hiring, Strong Focus on Culture: We take our hiring process seriously, ensuring we maintain a high standard while also prioritizing individuals who are passionate about delivering their best work and winning as a team.

At BRUNA, we’re on a mission to become the very best version of ourselves. Not only do we aim to create timeless and high-quality jewelry, but we also aspire to challenge the status quo and be a driver of positive change—and we’re looking for more like-minded team members to join us on our journey. Sound like you? Apply now and join us on our mission to create, collaborate, and inspire.