Crypto Operational Risk Lead

Who we are

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 4 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

Your Mission:

Join our team as an outstanding Risk leader, overseeing all aspects of our crypto operational processes, systems and controls underpinning Bitpanda’s business activities with the markets in which we operate. You will be responsible for challenging, controlling, reporting and advising on risks relating to Bitpanda’s crypto products and services, including our custody solutions. You will play a key role in ensuring that Bitpanda’s crypto activities are robust, compliant and continue to evolve in step with the company’s ambitious growth plans.

You will report to the Head of Operational Risk Management and will be a key member of Bitpanda’s growing Group Risk Management Team.

What you’ll do:

• Act as the Crypto Product SME in the Risk Team, leading oversight of crypto product operations covering Wallet Structures, on/off chain transactions and associated Infrastructure.
• Collaborate with Bitpanda’s Crypto Product teams regarding new product and services development, governance, roadmap/planning, and crypto risk assessments in alignment with Bitpanda’s Risk Management Framework.
• Act as the point of contact for Bitpanda’s Crypto, Operations, Infrastructure and Custody teams, helping them identify, treat, monitor, and report all relevant risks.
• Perform control monitoring and oversight (including testing where needed) at planned intervals to assess effective control implementation, and advise risk owners on assessment and treatment of identified risks.
• Coordinate risk and control assessments, oversee relevant events or incidents, participate in audit engagements as needed, and support senior management in aligning crypto risk management and governance with organisational goals.

Who you are:

• 5+ years experience in financial services and financial technology, managing risk and control activities, and possessing strong knowledge of non-financial risk management, related processes, and frameworks.
• An expert in cryptocurrencies, with a deep understanding of how cryptocurrency transactions move between internal Wallet structures (e.g. hot/cold) and across market infrastructures.
• Ideally: Relevant blockchain and crypto certifications from reputable Industry Organisations
• Strong communication, stakeholder management including negotiation and persuasion skills, working seamlessly with cross functional teams including senior management in Business, Operations and TechnologyAbility to understand end-to-end risks and integrate a control framework throughout the organisation, bringing risk-management topics to life and embedding high-output, low-friction practices.
• A self-starter capable of operating in an ever-changing environment, consistently demonstrating leadership and ownership.

What’s in it for you

• We're proud of our flexible working model that includes 2 days (minimum) working from the local Hub, plus 60 Work From Anywhere days annually
• Total compensation package including participation in our Bitpanda stock option plan
• Competitive benefits programs and policies shaped by our flexibility-first philosophy
• Exclusive premiums when trading on Bitpanda
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.