HQ Workplace - Services and Operations Partner

Who we are

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 4 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

What you’ll do

• Oversee all facility-related activities, including maintenance, repairs, health & safety, and ensuring compliance with local regulations.
• Manage relationships with key suppliers, partners and external vendors, carrying out quality checks and ensuring Service Level Agreements (SLAs) are met and optimized.
• Oversee technical infrastructure, ensuring smooth operations, and design policies and processes to maintain high service standards.
• Support with lease management, including broker relationships, negotiation of lease expirations, and developing plans for renewals, relocations, and expansions for our office. Manage and support workplace projects, such as office renovations, moves, fit-outs, and repairs.
• Oversee and execute the financial budget, partnering with Finance to track monthly and quarterly metrics.
• Handle all workplace-related administration, including documentation, archiving, and acting as the key point of contact for HQ operations for all departments.
• Ensure the office is functional, legally compliant, and cost-efficient by conducting regular space utilization audits and coordinating maintenance activities.
• Manage office services, including organizing office operations, procedures, correspondence, supply requisitions, and assigning clerical tasks.

Who you are

• 5+ years of experience in office or hotel management with a strong project management background, proven facility management skills, and knowledge of Austrian workplace regulations.
• Highly organized, with great attention to detail and a structured approach to steering multiple workplace projects while ensuring compliance.
• Strong interpersonal skills with the ability to liaise effectively with internal stakeholders and external vendors.
• A hands-on attitude, proactive problem-solving abilities, and a service-oriented approach.
• Business-level (C1/C2) proficiency in both German and English (certificate required).
• Completed education (e.g., high school or apprenticeship); fire safety and H&S training are a plus.

What’s in it for you

• We're proud of our flexible working model that includes 2 days (minimum) working from the local Hub, plus 60 Work From Anywhere days annually
• Total compensation package including participation in our Bitpanda stock option plan
• Competitive benefits programs and policies shaped by our flexibility-first philosophy
• Exclusive premiums when trading on Bitpanda
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.