Auf diesen Job bewerbenFrom wood to pulp to fiber - this is Lenzing. We weave innovation and respect into sustainability. Our technology inspires the fashion and hygiene industries to make better decisions. We work towards a circular economy and a carbon neutral future, for you and for generations to come.
For the area of Infrastructure & Servicedesk located in Lenzing, Upper Austria, we invite IT experts to submit applications for the role of
Teamlead User Support
Ref No: 3488
Purpose & key responsibilities of the role
The Teamlead User Support will lead a global team of 20 to to deliver standardized corporate 24/7 User support
* You will develop and maintain the peer network to Apps & Services, Backend and Security teams * You will define and operate IT User Support and service solutions, and enforce rollouts * You will support the Head of Infrastructure & Servicedesk * You will build capabilities for service orientation and service ownership * You will drive user service innovation initiatives and optimize service automation * You will ensure the development of employees and support autonomy in the way-of-work
Our expectations for this exciting role
* You hold a degree in Computer Science, Business Administration, or Engineering * You have extensive experience in IT Services Management * You already have experience as a ServiceDesk- or Frontend Teamleader in a global context * You have a willingness to travel (15%) * You possess excellent communication skills in English and German (equivalent to ALTE Level 4) * You demonstrate modern leadership and management abilities for intercultural teams, and are driven to implement change * You have strong organizational, service-oriented, collaborative, and interpersonal skills
The gross salary for this position according to the collective agreement in the chemical industry is 4.600EUR per month , with the willingness to overpay depending on qualifications and experience.
Are you interested in this position? I am looking forward to your online application. Your contact person: Alana Wilson Email: a.wilson@lenzing.comAuf diesen Job bewerben
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