Head of Cabin (f/m/x)

25h/Week
Vienna Office

• Leadership: Oversee and manage the cabin crew across all AvconJet operations globally. A major part will be setting up/managing your pool of CFA/ISP worldwide for your recruitments – permanent roles and free lance
• Service Excellence: Ensure the highest standards of in-flight service and passenger care, from phasing in/ setting up an aircraft to every leg.
• Safety Compliance: Ensure compliance with all aviation safety standards and procedures, and manage cabin safety training programs.
• Training & Development: Develop and implement training programs to maintain and improve the skills of the cabin crew.
• Scheduling & Crew Management: Oversee cabin crew scheduling and ensure optimal staffing levels for all flights.
• Client Interaction: Act as the primary point of contact for cabin crew issues and client feedback related to in-flight service.
• Collaboration: Work closely with other departments, such as Flight Operations, Key Account Management, Customer Care, to ensure seamless service delivery.

• Experience: Minimum 5 years of experience as a flight attendant (ISP), including 2 years corporate (Cabin) and at least 2 years in a senior or leadership role.
• Leadership Skills: Proven ability to lead and inspire a team, with excellent communication and problem-solving skills.
• Customer Service Oriented: Strong focus on providing exceptional customer service in a high-pressure, high confidentiality environment.
• Aviation Safety Knowledge: In-depth knowledge of aviation safety regulations and procedures.
• Languages: Fluent in English; additional languages are an advantage, German A2 will help in your everyday life in Austria.
• Flexibility: Willingness to travel and adapt to changing schedules -24/7 and locations (office/airport/training centre).
• Professionalism: A high level of personal grooming, presentation, and conduct is essential
• Administration: Hands on mentality and efficiently in using office/excel, organizing yourself and your team is a matter of course for you
• Having experience in an airline, and/or giving training is a plus
• You hold a driving licence and have unlimited permit to live and work in Austria, place of work is Vienna

• After a very short time of introduction and training, you have taken over full responsibility in a dynamic and international working environment
• The statutory minimum monthly salary for a full-time position is EUR € 3.154,94 gross per month.
• Additionally, we offer the job ticket for public transportation, and we support a job bike program.