Fulfilment Manager (m/f/d) 30-38,5h/w - IKEA Linz Haid

• Responsible for leading, coaching, developing, and inspiring a high performing fulfilment team within the market by working closely with the Commercial team and Market Management team.
• Secure a high customer and co-worker satisfaction at lowest possible cost in an omnichannel scope for good availability, sustainability, and customer order fulfilment.
• Securing excellence in fulfilment operations with focus on retail foundation, services execution, quality, and productivity improvements as well as cost optimization
• Accountable to create a safe and secure working environment and securing compliance to the relevant Standard Operating Procedures through implementation of new operational processes, technologies, and ways of working.

• You are engaged to influence the improvement of the business with a focus on customer and co-worker satisfaction, financial business performance and compliance.
• You are eager to deliver customer value and excellence in operation within a fast-paced supply chain environment.
• You are inspired by working on strategic, tactical and operational level. Your knowledge, skills, and experience include:
  
• University degree (Economics, Logistics, Supply Chain Management) or relevant experience and proven performance in logistics/commercial/supply chain management
• 3-5 years working experience in a management position (preferable in distribution, retail, logistics or similar)
• analytical skills to understand budget, cost and key performance measurements used to plan, follow up and steer the business and proven record of meeting agreed budgets and goals.
• fluent in English, both written and verbal. German skills are a plus.

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