Fulfilment Manager (m/f/d) 30-38,5h/w - IKEA Linz Haid

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Customer Fulfilment (CFF) is a fundamental part in making IKEA multichannel retailing in reality by providing a seamless shopping experience with great quality in all touchpoints for the many people. As member of the store management team, you will steer the store towards growth and sustainable long-term profitability.
• Responsible for leading, coaching, developing, and inspiring a high performing fulfilment team within the market by working closely with the Commercial team and Market Management team. • Secure a high customer and co-worker satisfaction at lowest possible cost in an omnichannel scope for good availability, sustainability, and customer order fulfilment. • Securing excellence in fulfilment operations with focus on retail foundation, services execution, quality, and productivity improvements as well as cost optimization • Accountable to create a safe and secure working environment and securing compliance to the relevant Standard Operating Procedures through implementation of new operational processes, technologies, and ways of working.

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