Account Manager III

Work Schedule

Environmental Conditions

Job Description

In this role you will be accountable for the sales of scientific products and services within Austria, serving customers engaged in research and development and production within the Biotech segment. The Account Manager maintains effective customer relations for existing and new customers, develops opportunities for growth and assures profitability while achieving sales and profit targets.

Discover Impactful Work:

Diversity. Development. Opportunities. Partnership

Do you enjoy creating results in a fast-paced environment, and do you want to be an important part of a strong commercial team working together to help our customers make the world a better place? Do you have a confirmed scientific or commercial background and a passion for sales? Then this may be the right opportunity for you.

We are looking for an Account Manager to join our Customer Channels Group / Fisher Scientific, part of Thermo Fisher Scientific, to serve our most important customers in Austria (Vienna).

Reporting to the Senior Regional Sales Manager you are going to be responsible for driving sales and supporting our customers whilst improving profitability through effective territory planning and organization of territory sales calls and visits.

Key Tasks and Responsibilities:

• Drives Biotech specific product sales, to support supplier partnerships and actively promote core products and valuable services
• Develop and maintain a rounded understanding of the sales positioning of Thermo Fisher Scientific and its products specific to your market segment. Using this knowledge, successfully demonstrate the strengths and breadth of the organization by building and maintaining an effective network of connections within the Thermo Fisher Scientific organization.
• Optimally communicate the segment adapted Thermo Fisher Scientific value proposition to key customers
• Achieve or exceed sales and margin targets for your designated territory
• Develop and implement strategic and tactical sales plans for your specified territory to ensure revenue and gross margin objectives are met by using company defined financial models
• Maintain effective customer relationships and assure continued market penetration and profitability by making in depth calls to scientific end user and purchasing contacts
• Use communication and influencing skills to effectively use internal resources and improve selling time
• Work to drive product sales and improved services
• Work closely with fellow sales team members within the customer
• Implement strategies for assigned Program and non-Program accounts
• Identify and satisfy customer requirements and meet the needs of valued business opportunities
• Stay in sync with metrics on required elements of personal administration. Maintain the sales force automation system (Salesforce.com)
• Review, maintain and lead compliance to key performance indicators, including, but not limited to, sales performance, call planning, call rate, and opportunity management

Key to Success:

• Sales experience or highly motivated new starter
• Experience in science and/or Lab management particularly in the field of laboratory equipment, lab consumables, chemicals and life-science products
• Bachelor’s degree, preferably in the sciences or equivalent work experience
• Strong interpersonal, oral and written communication, and presentation skills
• Computer proficiency in MS Office and the Web along with use of sales force software
• Commercial mindset, strongly motivated by desire to win new business
• Proficient in German and English
• Good interpersonal/collaboration, time management, communication, presentation, strategic selling and negotiating skills
• Confident personality, able to optimally engage with customers across a range of settings including one-to-one meetings, exhibitions and formal presentations, across all sectors in which we operate