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IT Key Account Manager - B2B Software (f/m/x)

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NTS Retail GmbH & Co KG
Wien
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Are you looking to be part of an innovative company that is a domain leader in telco-retail software serving global brands? At NTS Retail, a part of CompaxDigital Group, we strive to grow our position in Europe, the Middle East, and Africa, while actively pursuing expansion into new markets. To support this vision, we are looking for a passionate and experienced Key Account Manager to join our team. For this position, you have the option to work from our head office in Leonding, our office in Vienna or remotely from anywhere within Austria.

IT Key Account Manager - B2B Software (f/m/x, full-time)

Your mission as a "Key Account Manager"

In this role, you will be the face of our company for some of the worlds top telecom providers. Building on your experience in B2B software sales, your deep knowledge of the telecom and retail industries, and a solid understanding of complex software solutions, you will foster strong relationships and ensure that the needs of our customers are met with precision and care.

Your responsibilities and tasks:

  • Strategic account management: You will build and maintain strong, trusting relationships with your key clients, understanding their business needs and aligning them with our solutions.
  • Account growth: You will spot untapped opportunities with existing accounts, upsell relevant solutions, and drive revenue growth.
  • End-to-end sales leadership: You will lead the entire sales process, from initial engagement through contract negotiations to a successful close, ensuring a seamless and exceptional client experience.
  • Cross-team collaboration: You will work closely with internal teams, such as product and project management, to guarantee smooth delivery and successful project implementation.
  • Industry expertise: You will effectively use your knowledge of the telecom and retail industries to position our software as the ideal solution for our customers challenges and stay ahead of emerging trends.
  • Reporting: You will track key metrics and provide regular updates on account performance, sales targets, and client feedback to senior management.
  • Travel: Be ready to travel up to 30% to meet with customers and attend industry events.

What were looking for:

  • Experience: You have 3-5 years of experience in B2B software sales and have successfully managed key accounts, ideally in telecommunications or retail technology.
  • Technical know-how: You are well-versed in complex software solutions and comfortable explaining technical concepts. Project management experience is a plus.
  • Team player: You enjoy working across departments and contributing to shared success.
  • Excellent communicator: You are a strong presenter and negotiator, with the ability to navigate interpersonal relationships effectively.
  • Problem solver: You are a creative thinker with a strategic mindset and the necessary dedication to find the best possible solution for your customers.
  • Languages: You are fluent in English and German; additional languages are a plus.

Benefits & Perks

  • A highly international setting with colleagues and customers around the globe and the ability to travel
  • An agile work environment using state-of-the-art technology and the best tools
  • 40+ well-established international accounts in the telco industry
  • A relaxed, easy-going, and familiar working environment
  • Ability to work in an experienced, ambitious, and motivated team
  • Attractive benefits (flex time, meal allowance, complimentary fruits and beverages, usage of the in-house staff canteen, insurance package, modern office equipment, sports facilities, company mobile phone for private use)

If you are excited about taking on a new challenge in a fascinating industry and love creating tailored solutions for top-tier brands, we would love to hear from you! Please send us your CV and a brief cover letter explaining why you would be a great fit for this role.

The expected base salary according to the collective bargaining agreement is 4.346EUR gross per month. The actual salary will be adjusted to your experience and qualification and entails a performance-based component.

We look forward to your application!

NTS Retail
Birgit Schneider
Ebner-Platz 1
4060 Leonding
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Web: https://www.ntsretail.com

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