Work in Greece - German Support Role with fully paid Relocation Package

Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a German Support Role in Greece, which includes a fully paid relocation package for selected candidates. This position allows you to live and work in the beautiful surroundings of Greece while providing vital support to German-speaking clients. As a key member of our support team, you will be responsible for ensuring customer satisfaction through effective communication and problem resolution. If you are passionate about helping others and seeking a new adventure, this could be the perfect opportunity for you!

• Provide excellent customer support to German-speaking clients via phone, email, and live chat.
• Respond to customer inquiries and resolve issues efficiently and courteously.
• Document customer interactions and feedback to help identify trends and areas for improvement.
• Collaborate with team members to enhance service delivery and share best practices.
• Stay informed about products and services to provide accurate and helpful information.
• Engage in ongoing training to continuously improve your skills and knowledge.

Requirements

• Fluency in German (both written and spoken) is essential; proficiency in English is a plus.
• Strong communication and interpersonal skills are required.
• Previous experience in a customer service or support role is preferred.
• Ability to handle customer inquiries and resolve issues effectively.
• Willingness to relocate to Greece and adapt to a new cultural environment.
• Enthusiastic and proactive with a strong commitment to customer service.
• Familiarity with customer support software and tools is beneficial.