Technical Service Manager for Coating Additives
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Why are we proud of what we do at allnex? We create coatings, products which help protect the world for all nex>t generations – and that’s exactly what you can do joining us!
Imagine how fast your smartphone would become scratched-up, ugly and unusable without a coating. Or an e-bike, the cabin of a train, a beautiful wooden floor, and countless other things in life.
Making objects and their surfaces more attractive and longer-lasting means making them more sustainable, and that’s a huge part of what working at allnex is about. No matter which role you step into, you’ll become part of a global team of passionate people who care deeply about the chemistry, quality, and global impact of coatings.
You’ll also join a highly multicultural and diverse team of more than 4,000 employees in four regions who – as part of one of the world’s leading coating resins companies – serve customers in over 100 countries across the globe.
Click here to learn more about how we can make an impact together!
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Position overview
Do you want to make an impact? Join Our Team!
As Technical Service Manager for Coating Additives, you will drive customer success by providing expert technical support across the globe within our Additives Growth Platform. In this strategic role, you and your team will be the key technical partners for our customers, working closely with them to understand and address their specific needs through tailored solutions and recommendations.
Responsibilities
- Build and lead the technical customer support team for coating additives.
- Oversee lab activities to ensure safe, effective, and efficient operations.
- Support customers and distributors with troubleshooting.
- Deliver technical insights to support business development and sales efforts.
- Allocate resources to develop product profiles, datasheets, and supporting materials.
- Analyze and communicate product differentiation relative to competitors.
- Create guiding formulations for new and existing products.
- Address quality complaints and support resolution of quality issues.
- Contribute to new product development, innovation activities, and represent the organization at conferences and trade shows.
Required skills and experience
- Bachelor’s degree or higher in Chemistry, Polymer Science, Chemical Engineering, Physics, or related field.
- 10+ years in coatings with expertise in coating additives, test methods, and standards.
- Laboratory experience in formulation, material characterization, and coating application.
- Strong communication and interpersonal skills; experience working in global teams.
- Skilled in experimental planning, data analysis, and technical report writing.
- Proven ability to resolve customer issues and clearly communicate solutions.
- Project management experience leading complex, cross-functional initiatives.
- Strong analytical skills with a proactive, adaptable mindset.
- Fluent / native-level German and English language skills.
We offer
We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.Equal Employment Opportunity
allnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities.
Find out how you can make an impact!
Check out our careers page for available opportunities. We look forward to hearing from you.
www.allnex.com