Intercompany Order Fulfillment Manager (m/f/d)

voestalpine High Performance Metals GmbH is the parent company of the High Performance Metals Division in the voestalpine Group. We are the global market leader in tool steel and also hold leading positions in high-speed steel, valve steel, special engineering steel and other special grades. Customers (m/f/d) can rely on our well-established brands that have frequently set the standards for the special steel sector over many decades with their innovation and top quality.

Please find further information on our website: https://www.voestalpine.com/highperformancemetals/en/

• Ensure the correct and seamless execution of entire order fulfillment process across multiple companies within the HPM Division, ensuring timely and accurate delivery of products
• Collaborate closely with cross-functional teams, including Sales, Operations, Logistics, and IT, to streamline order-to-delivery processes
• Monitor and analyze business performance related to order fulfillment and implement strategies to improve KPIs such as delivery accuracy, lead time reduction, and cost optimization initiatives, which drive the implementation and optimization of IT solutions (e.g. EDI) for order management, ensuring seamless integration with existing business systems
• Act as a project leader (m/f/d) for the rollout of new IT tools or process enhancements, ensuring alignment with business objectives
• Collaborate with internal/external IT teams to ensure the fulfillment process is supported by robust, scalable technology
• Identify areas for process improvement and implement best practices to enhance operational efficiency and customer (m/f/d) satisfaction
• Prepare regular reports and analyses for senior management on the performance of the fulfillment process, including identifying potential risks and improvement opportunities
• Ensure compliance with internal and external regulations related to order processing, inventory management and logistics

• Bachelor's or Master's degree in Supply Chain Management, Business Administration, Information Technology, or a related field
• Proven experience (5 years) in order fulfillment, supply chain management, or operations management, ideally within a manufacturing or metals industry
• Strong experience in leading IT projects related to order management or fulfillment processes
• Excellent project management skills, with the ability to lead cross-functional teams and manage multiple projects simultaneously
• Analytical mindset with a strong focus on performance metrics and continuous improvement
• Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels of the organization
• Familiarity with ERP systems (SAP experience preferred)
• Problem-solving skills and ability to thrive in a fast-paced, dynamic environment

What we offer

Salary Package and Benefits: The collective minimum salary agreement for this position is € 4.481,24 gross (14 x per year). The actual payment depends on the particular qualification and experience.

voestalpine offers its workforce anattractive and appreciative working environment: We support with an extensive initial introduction phase, regular on – the – job trainings, flexible working hours and annual appraisal interviews. We enable certain perquisites and benefits for different commercial partners (m/f/d) and with a good course of business all employees (m/f/d) will be paid an additional annual bonus.Employee participation is of particular importance for us; currently employees (m/f/d) of voestalpine hold 14% of the shares.

The fact that voestalpine is a globally leading steel and technology group today is primarily thanks to its approximately 51,600 employees. We are constantly working to create a modern working environment that values diversity, equal opportunities and the joy of innovation. We are looking forward to receive your application!

• Training and education
• Company pension
• Company doctor
• Company cell phone
• Company laptop
• Food allowance
• Flexible work hours
• Health measures
• Beverages
• Good transportation access
• Home office
• Employee events
• Employee benefits
• Employee participation
• Fruit basket
• Parking space
• Regular employee survey
• Regular staff appraisals
• Steel Foundation
• Structured onboarding
• Reconciling family and career

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