Senior DesignOps Specialist (m/f/x)

Do you care about design processes, product workflows, and incorporating design best practices to optimize productivity? That good design teams thrive working with consistent product experience approaches that ultimately lead to satisfied customers? If you’re as passionate as we are about solving problems and operationalizing cohesive product experiences, you’d be a perfect fit for this role.

We are looking for an enthusiastic DesignOps Specialist to help our global experience design community work more effectively and feel more fulfilled in their day-to-day lives. We’re looking for someone who will advocate for the practice, provide direction and mentorship to other design practitioners, and help educate multidisciplinary teams through enablement initiatives. You'll be crafting and improving design processes, workflows, and guidelines which will help us build a strong foundation.

As a DesignOps Specialist in our Design & Experience Operations (DXO) team, you will collaborate with an international team of passionate designers, researchers, product managers, and developers across our Global R&D labs.

In this role, you will

• Develop a deep understanding of how all the design practitioners work, what’s in their way and how to help them succeed.
• Build systems, workflows, templates, and guides that enable design practitioners to operate effectively and efficiently; and ensure these best practices extend beyond design practitioner and are understood by other key roles such as: product managers and engineers.
• Develop and maintain a program of rituals designed to foster collaboration and learning opportunities for the design and experience community.
• Be a strong advocate for design and experience within Dynatrace - elevate the global design practice and encourage and drive best practices.
• Translate strategic company goals into DesignOps initiatives.
• Interface with different roles and departments across the organization.
• Ultimately enable and support the cross organizational product development team to deliver with best-in-class experience.

You will love this job if

• You can take ownership of projects and work autonomously.
• You're a team player, and you're passionate about operational topics and people. You always find ways to teach and build conviction in others – across teams, offices, and cultures.
• You're not afraid to try and experiment with new approaches, and you're not afraid if they are unsuccessful.
• You're an optimistic, motivated self-starter with a can-do attitude; no task will be too small or big for you.
• You give and receive feedback freely and constructively, always open to learning and improving.