Job in Germany: IT Support & Customer Consulting for SAP Business one (m/f/d)

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We are looking for new MARINGOs! Are you looking for a new challenge in the field of IT support & customer care for SAP Business One® as soon as possible? Find out more about our vacancies in Cologne! IT support & customer support for SAP Business one (m/f/d) Full-time / hybrid For more than 35 years, MARINGO has set itself the goal of developing modern, tailor-made commercial software for small and medium-sized companies. We distribute our project management software MARIProject based on SAP Business One worldwide via our SAP partner network. We are delighted that MARIProject is now being used by over 22,000 users worldwide! In addition to sales and development, we support our customers and partners with consulting, training and service & support in the implementation of their IT projects. Good and personal cooperation is particularly important to our team of 25 employees. MARINGO benefits We offer you a full-time permanent position Regulated working hours Hybrid: on site and up to 3 days per week in the home office Good work-life balance Flexitime account, flexible break times Support from the entire team in familiarizing yourself with the software and your area of responsibility Personal development opportunities, including through further training Little bureaucracy, flat hierarchy, open doors Pleasant working atmosphere and friendly, motivated team Modern workplace in Cologne, office space can be used alone or in pairs Free parking spaces with e-charging station Good transport links and accessibility by public transport Industry-standard pay and company pension scheme Team development & team events Free drinks & team kitchen Your tasks You will support our international customers and sales partners with application-specific questions about SAP Business One and MARIProject. You process support requests by phone, online or in a remote session, document and manage these requests in our electronic ticket system. You analyze the bugs that occur and find solutions for our customers together with the development and consulting team. You will also provide support during installation and implementation. Your profile You have completed training in the commercial or IT field (e.g. IT systems management assistant, wholesale and foreign trade clerk, etc.), as well as commercial and business management knowledge (ERP, CRM, merchandise management, etc.). Good IT skills in Windows operating systems and Microsoft Office Practical experience in customer support, ideally in the area of ERP systems Strong customer, service and team orientation Good analytical and logical thinking skills combined with a desire to find solutions You can express yourself well in German and English, both in writing and on the phone You like to work independently, reliably and systematically, with a sense of responsibility, commitment and the ability to work in a team. Any more questions? Then we look forward to your call: Phone: 0221 - 94 90 58 - 0 Sounds interesting? Then we would love to meet you in person! Simply send us an email with your CV, references, earliest possible starting date and salary expectations to Daniela Müller-Dietz: mueller-dietz@maringo.de MARINGO Computers Ltd. Mrs. Daniela Müller-Dietz Stolberger Street 114 a 50933 Cologne

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