Shape the Vision: Develop and execute a clear strategy for our SRE initiatives, ensuring alignment with broader business goals.
Set and track reliability goals: By establishing Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to measure and improve system reliability you ensure the teams are working towards measurable goals.
Collaborate with Technical Teams: Work closely with architects and engineers to translate business requirements into technical solutions.
Lead the SRE Roadmap: Create, drive, and maintain the SRE roadmap with a Minimum Viable Product (MVP) scope.
Internal Adoption: Coordinate the internal usage of the Dynatrace product, providing feedback and insights to drive continuous improvement and ensure our tools meet the highest standards of observability.
Reliability Transparency: Offer clear visibility into system reliability to customers and internal stakeholders through health insights, SLA reporting and via driving incident response and postmortems.
Customer Centric Focus: Apply customer- and user-centric mindset to identify the target audience, use cases, requirements, and pain points to ensure our solutions meet their needs.
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