Customer Experience (CX) Expert (d/f/m)

Dare to make an impact?

• Develop communication strategies
• Foster positive stakeholder relationships, leading to increased satisfaction
• Manage communication channels such as newsletters, intranet, and email updates
• Create and manage content for websites, social media, and newsletters
• Plan and coordinate IT events, including workshops, seminars, and community outreach
• Coordinate ISO/CSIS compliance activities within the IT department
• Communicate with suppliers to request offers, place orders, and handle invoices
• Supports project facilitation and cost planning

• A motivated candidate with a university degree, ideally in IT or business
• At least 2 - 3 years of professional experience in a similar field
• Business fluent in English, knowledge of German an advantage
• Good MS Office 365 and SAP skills
• Basic IT knowledge and procurement/purchasing experience
• Project Management experience is an advantage
• Very good communication skills and capable of managing diverse responsibilities
• Strong organizational skills with attention to details

• Be an important part of our Henkel team in Vienna
  
• Training and professional growth opportunities in an international environment
• Mentoring and buddy program
• Flexible working conditions, Henkel canteen, Henkel shop and other benefits
  
• Online and offline networking events
• Minimum monthly gross salary: €3.800,- for a fulltime position - willingness to overpay depending on experience

Contact: Melanie Zach, Recruitment Partner

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.