Quality Assurance and Compliance Monitoring Officer
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About This Role
With approximately 13,000 employees in more than 35 countries, CAE is a global leader in training for the civil aviation, defence and security, and healthcare markets. We are looking for a hands-on Quality Assurance and Compliance Monitoring Officer who will support our QA & CM program in Vienna, Austria and EMEA.
Overview of the Role
To Assist the Regional, Quality Assurance and Compliance Monitoring – Civil Division in supporting the Global framework for a centralized Safety, Quality Assurance and Compliance Monitoring system to enhance Safety.
To Manage and continuously improve the regional/local Quality Management and Compliance Monitoring Systems, primarily associated with CAE’s approvals against the Aircrew Regulation in order to minimize corporate risk, maintain regulatory compliance of certification, regulation and industry guidelines, identify specific operational and training risks.
To Mentor the local leadership to ensure enhanced levels of quality assurance and continuous improvement. Support the Regional Heads of Quality Assurance and Compliance Monitoring and the Regional Heads of Safety in implementing the Quality Assurance & Compliance Monitoring program and ensure that the highest standards are attained through a robust system that is actively promoted and meets the defined strategic goals of the Company.
Key responsibilities
Coordinate and execute the approved Global Annual Quality Assurance and Compliance Monitoring audit program to ensure ongoing compliance with Regulatory and Corporate Standards.
Execute and maintain the continuous improvement program to improve customer satisfaction and profitability.
Assist in managing and maintaining all regulatory and industry approvals for the assigned area and maintain certification compliance to the highest standards.
Communicate and coordinate with Regulatory Authorities, Internal and external Stakeholders on Quality Assurance and safety matters.
Act as Postholder or Deputy Postholder, if deemed applicable for an assigned area and region(s) and be accountable for the continuous improvement of the Quality Assurance and Compliance Management Systems across the regional network covering both simulator and flight training centres (ATO and FTO).
Other tasks as assigned by the Regional and/or Director of Global Safety, Quality Assurance and Compliance Monitoring – Civil Division.
Working Groups, Conferences and Safety Promotion.
Liaise with the other Centre/Regional Heads of Quality Assurance & Compliance Monitoring to ensure continuous improvement of the system and harmonization of policies and practices, where practical, whilst maintaining Compliance with the applicable NAA regulations.
Quality Assurance & Compliance Training Activities and Mentorship.
Participate and adhere in the Global Training Plan for all Quality Assurance & Compliance Monitoring.
Quality Assurance & Compliance Monitoring Meetings.
Responsible for Quality Assurance & Compliance Monitoring related elements of the assigned Centre(s) area for the monthly Safety, Quality & Compliance Review Board. - Maintain a continuous feedback system to the Regional Global Safety, Quality Assurance and Compliance Monitoring with regards the performance and adequacy of the Quality Assurance & Compliance Monitoring elements of the Integrated Safety, Quality Assurance and Compliance System ensuring that non-compliances are identified, root causes analysed and the appropriate corrective/preventative actions are established.
Strategic Planning.
Assist the Regional Global Safety, Quality Assurance & Compliance Monitoring in the development of annual KPI’s
Records & Documentation Control
Coordinate and be responsible for, with the other Centre(s), the Quality Assurance & Compliance Monitoring, a centralised records system for all Civil Division documentation and records as a part of the Integrated Safety, Quality Assurance and Compliance Monitoring system.
Required Experience
Experience as a Qualified Quality Auditor
Knowledge of Quality Management systems, ISO9001, AS9100 and CMMI
Knowledgeable of ICAO, Transport Canada, FAR, CASA, EASA and other NAA regulations (as appropriate to region of assignment) relating to Safety, Quality Assurance, Training and Operations as well as their impact on CAE's Commercial customers and their operating requirements.
IOSA Audit Experience (asset)
Experience in establishing or coordinating a fully functioning QMS and CMS for Training Organisations or Airlines.
Previous experience as a regulator overseeing Airlines and Training Organisations (an Asset) .
Must be able to analyze complex Quality Assurance, Compliance, Technical and Operational events and then develop and make sound recommendations that satisfy to the extent possible all stakeholders, including regulators, OEMs, operators, pilots, training organizations, etc.
The ideal candidate for this role has previous experience from a Compliance Specialist role, a background in the aviation or aviation training industry and ideally previous audit management experience. A keen eye for detail and a creative and innovative mindset are some of the attributes that are important to us.
Other
Travel – 15%
Operating Environment – Office, Airport, Training Centre locations with combination of indoor and outdoor activities that may require specialized safety equipment
Right to live and work in the EU
We offer a competitive benefit package to the successful candidate such as private healthcare cover, a pension plan and flexible working arrangements, just to name a few. Find out more about us here: www.cae.com
Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.
The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.
#L1-SG2
Position Type
RegularCAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Opportunity Employer
CAE is an equal-opportunity employer committed to diversity, equity, and inclusion. As "One CAE," we take affirmative action to ensure equal opportunity for all applicants regardless of race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, Veteran status, age, or other legally protected characteristics.
If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. If reasonable accommodation is needed to participate in the job application or interview process, please get in touch with us at rh-hr@cae.com.