Resource Manager - Presales Team

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

PURPOSE AND OBJECTIVES

RISE with SAP brings together the solutions and services our customers need for a true business transformation, in one package, in the way that works best for them – regardless of their point of departure, their end destination or how fast they want to move. We know that transformation is a journey, not a destination, so RISE with SAP allows customers to change not only once, but to continually transform – with SAP alongside them during every step of the way.

RISE with SAP S/4HANA Cloud, private edition is one of the key deployment options for our customers cloud transformation. It provides a comprehensive cloud infrastructure and managed service offerings to our customers as an essential part of the overall Cloud Strategy of SAP. This enables customers to safeguard their existing SAP ERP investment, while benefiting from a new level of flexibility – tailoring the software to meet their specific needs, retaining company-specific configurations and customizations of their SAP ERP system, and accessing the latest capabilities that give their company a competitive advantage.

Under RISE with SAP, SAP allows customers to run their SAP S/4 HANA and other SAP applications in a managed private cloud environment either in SAP’s own datacentres, IaaS Hyperscalers, SAP Premium Suppliers or in customers’ own existing datacentres. SAP has established strategic partnerships with the major cloud infrastructure providers, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), to offer customers maximum choice for their SAP private cloud deployment.

The Global Cloud Advisory Team is part of SAP Enterprise Cloud Services organization. Within this team We are looking for highly motivated team members to strengthen the Cloud Architecture & Advisory (CAA) team. Resource manager needs to make sure that Cloud Architecture & Advisory resources have enough capacity to handle upcoming customer deals.

The candidate will act as a primary point of contact for the resource management of CAA team within MEE. They will be assigning CAAs to deals based on their skills, previous experience, availability

EXPECTATIONS AND TASKS

This is a backoffice role where you will support the EMEA CAA Leadership in managing RISE with SAP S/4HANA Cloud Private Edition, RISE with SAP S/4HANA Cloud (Extended Edition) and HEC deals. Following are the key tasks that this role will perform:

1. Opportunity Management and Capacity Management.
2. Check the status for qualification criteria and check for technical questions.
3. Collate all incoming requests in a dashboard and gather details from sales.
4. Work with MU Sales Leader for prioritization of the opportunities.
5. Monitoring CAA utilization and workload. Mitigating resource concerns by reallocating resources.
6. Organize daily meetings where details of open opportunities and available capacity for discussion.
7. Be the single point of contact to handle queries on opportunity assignment and progress.
8. Provide regular reporting to CAA management on workload distribution.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Very high proficiency in MS Excel and other reporting tools (VBA knowledge is desired)
• Excellent communication skills, organizational skills, attention to detail, and the ability to handle simultaneous tasks and projects in a fast-paced environment.
• Ability to handle sensitive and confidential information appropriately.
• Bachelor’s degree, Business Administration required from an accredited university.
• Fair understanding of SAP technologies.
• English language knowledge (German will be adventageous)

WORK EXPERIENCE

• 5+ years of experience in resource management, project management, business analyst, data analyst.
• Experience working for an enterprise software and/or services vendor necessary.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 413268 | Work Area: Sales Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.