Sr. Account Manager (Vienna or Frankfurt based)

Key Responsibilities

• Responsible for day-to-day account management activities for your customers, both on issuing and acquiring topics
• Build-up and further develop strong relationships with your customers at business and operational levels
• Accountable for the assigned revenue targets
• Work as a consultant for your customers to understand requirements, business impact and the potential for offering new services and solutions to jointly grow the business
• Identify and size the opportunity for value propositions that leverage core product capabilities including Tokenization, Click to Pay, Tap2Phone, Visa Direct, Visa Acceptance Solutions, tink, Verifi and many more
• Drive revenue generating outcomes:
  • Consultatively identifying and understanding client business needs and crafting solutions that grow the business and increase satisfaction with Visa products and services.
  • Launch pilots of new and existing propositions to test new concepts and use these as a foundation for commercial launches and to showcase Visa capabilities
• Work on the annual strategic business/account plans for the client, in alignment with the Group Client lead to grow and optimize Visa’s product/portfolio and services
• Prepare annual business and account plans for your customers to achieve revenue and profitability targets
• Engage with colleagues across Visa, ensuring teams such as product, innovation, marketing, and consulting are appropriately involved and informed about their client needs, in a matrix environment
• Demonstrate good knowledge of all Visa products and services, with expert knowledge in certain areas including demonstrating the willingness for continuous learning on the job
• Develop excellent knowledge of the payment technology space, and specifically of Visa products and services.
• Develop strong skills on client data reporting and analysis

How Factors

• Has a very positive, open minded and solution-oriented attitude
• Is a team player willing to share knowledge, expertise, and providing direction and guidance to less experienced team members
• Is able and willing to support the broader teams' objectives in parallel to driving client-specific strategies
• Is result driven
• Can bond with people and build relationships by nature

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.