Senior Net Suite Consultant

Who we are

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 4 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

Your Mission

As a Senior Business Applications Analyst, you will work at the intersection of technology and business, enabling Bitpanda to optimize and scale critical business processes. Your primary focus will be on driving enhancements and supporting solutions centered around NetSuite, Salesforce/CRM, and their ecosystems. Through collaboration with cross-functional teams, you will play a pivotal role in enhancing key workflows such as Order-to-Cash (O2C), Record-to-Report (R2R), and Procure-to-Pay (P2P). By leveraging your expertise, you will contribute to delivering innovative, efficient, and sustainable solutions that align with Bitpanda's growth objectives.

What You’ll Do

• ERP and Business Process Expertise: Act as an internal consultant for key stakeholders, advising on and implementing solutions within NetSuite to optimize business processes across O2C, R2R and P2P.
• Configuration, Testing & Deployment: Configure, test, maintain, and deploy NetSuite and other Business Applications customizations, workflows, and scripts in alignment with Bitpanda’s SDLC standards.
• Support & Training: Provide ongoing support to end users, troubleshooting issues and ensuring smooth operation of NetSuite and its ecosystem of applications.
• Documentation: Create and maintain detailed documentation of processes, configurations, and integrations to ensure alignment and clarity across stakeholders and compliance with Bitpanda’s Change Management best practices.
• Cross-Team Collaboration: Work closely with Finance, Sales, Engineering, and other teams to understand and address business challenges, aligning technology solutions with business goals while helping to shape the culture, processes, and impact of the Business Applications team.

Who You Are

• Expertise in NetSuite: 4+ years of hands-on experience configuring, customizing and managing NetSuite business processes related to O2C, R2R and P2P.
• Salesforce/CRM: Bonus points for experience with Salesforce/CRM implementation, customization and integration.
• Eager Learner: Passion for staying up-to-date with trends and innovations in ERP, CRM, and A.I. technologies.
• Action oriented: A proactive problem-solver with a curiosity to research, adopt, and implement new technologies and methodologies.
• Strong Communication Skills: Proven ability to engage and manage stakeholders effectively in fast-paced environments with full professional proficiency, both written and verbal.

What’s in it for you

• We're proud of our flexible working model that includes 2 days (minimum) working from the local Hub, plus 60 Work From Anywhere days annually
• Total compensation package including participation in our Bitpanda stock option plan
• Competitive benefits programs and policies shaped by our flexibility-first philosophy
• Exclusive premiums when trading on Bitpanda
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.