Job DescriptionThe data acquisition capability/department takes care of important aspects, of how our customers ingest data into the Dynatrace platform. This includes cloud Integrations, the ActiveGate, K8s operator and the extension framework.
Responsible for…
- Be responsible for leading the capability – together with the Leadership Team, you're responsible for the Vision, Mission, and Roadmap + Prioritization (+JIRA)
- Represents the leadership team / API of the capability (internal & external)
- Understands and communicates the “Why”, identifies the pain and opportunities for additional customer and business value within the capability
- Supports the leadership team with strategy, key invest areas and is aligned with the company's business goals
- Drives resource planning (staffing) and other capability-related costs (cloud costs)
- Promote product management methodologies, tools, and best practices through coaching, mentoring, and setting an example for product managers.
- Drive capability initiatives to facilitate collaboration between various departments and stakeholders, ensuring that external and internal stakeholders are aligned and exchanging information effectively.
- Evaluate and enhance communication with customers (e.g. through Customer Advisory Boards) and customer-facing departments, aiming at improving our ability to inform, retrieve feedback, excel in support situations and effectively handle any escalations that may arise.