BIS Producer/Investment Representative, Full-Time

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SUMMARY The BIS Producer/Investment Representative identifies and engages potential clients, assessing their needs, and providing tailored insurance and investment solutions. This role involves quoting and selling new products, ensuring that coverage effectively addresses client risks in a cost-efficient and timely manner. Additionally, the representative is responsible for maintaining and servicing existing customer accounts to ensure ongoing satisfaction and retention. The ideal candidate for this position possesses strong analytical skills, excellent communication abilities, and a proactive approach to client management. Candidates will be required to obtain, if not already licensed, a minimum of Series 6 and 63 Securities licenses and relevant insurance licenses within six months of hire. A successful representative is detail-oriented, customer-focused, and adept at building long-term relationships. By fulfilling these responsibilities, the BIS Producer/Investment Representative plays a crucial role in driving the company's growth and success. Their efforts in acquiring new clients and retaining existing ones directly contribute to the company's financial stability and reputation in the market. All employees are expected to protect the information and assets of the organization through heightened awareness of information security, cybersecurity, and risk management best practices, as well as complying with all applicable laws, regulations, and organizational policies. ESSENTIAL DUTIES

• Develop marketing strategies to promote and sell all lines of insurance and/or investment products to potential clients including banking customers.
• Seek out new clients and develop new clientele by networking to generate list of prospective clients. Solicit referrals from Banterra Bank and existing clients.
• Develop relationships with prospective clients, assess client needs by inspecting current coverage, risk management plans, property, products and records. Develop risk management proposal consisting of loss control, alternate retention plans and self-insurance. Facilitate presentations and conduct client and prospect appointments. Close the insurance/investment/deposit process when products meet prospective client needs. Maintain visibility on an annual basis by phone or mail.
• Develop formal proposals including detail of coverage, limits, deductibles and other data. Review and proof proposals for completeness and maintain records of proposals made. Explain details of proposal and close sale.
• Review company quotations, risk management and service plans, clients’ needs and priorities and select appropriate market(s). Check company issued policies for accuracy informing company and client of errors.
• Maintain and review expiration date files for insurance policies and other information.
• Collect detail underwriting information including and loss history. Maintain knowledge of company underwriting criteria and agency marketing policy. Negotiate with company underwriters.
• Complete all automated ACCORD and specialty applications.
• Establish and communicate policy payment schedule. Contact clients with overdue accounts to request payment and follow up contact (written or phone).
• Refer clients and prospective clients to the appropriate segment or product specialists within the company.
• As appropriate, introduce other company team members and/or customer service representatives to clients and inform customer what service and assistance these individuals can perform.
• Include all pertinent information on all insurance/investment/deposit applications submitted to ensure that all applications submitted are accurately and thoroughly completed.
• Develop and maintain a high level of knowledge of application screens, agency systems, workflow, procedures and automation needs.
• Ensure all applicable policies and procedures are followed regarding operations, compliance and code of ethics by maintaining the confidentiality of prospect and customer information.
• Maintain a professional level of awareness of insurance/investment/deposit trends, regulations and developments affecting clients and prospective clients.
• Complete all continuing education requirements mandated by the State Insurance Commissioner and or SEC in a timely manner.
• Assume responsibility for special projects and tasks as assigned.

EDUCATION & CERTIFICATIONS

• High school diploma or equivalent required.
• Current IL Insurance license and non-resident licenses required where applicable.
• A minimum of two years of experience in commercial insurance production, service, or underwriting or three of years of experience in personal lines production required.
• Minimum Series 6 and 63 Securities license required to sell investment products. Must obtain Securities license within six months of hire.
• Property, Casual, & Life Insurance licenses required within six months of hire.

MINIMUM REQUIREMENTS

• Exceptional sales abilities with a strong understanding of basic marketing principles and customer service standards.
• Ability to foster and maintain positive customer relationships.
• Ability to identify and pursue sales opportunities by understanding customer needs and recommending appropriate products and/or services.
• Strong organizational and time management skills to handle multiple tasks, prioritize work, and meet deadlines.
• Excellent communication skills and the ability to communicate effectively, verbally and in writing, with internal and external customers at all levels.
• A positive and proactive approach to work, demonstrating enthusiasm, adaptability, and the ability to maintain composure and professionalism in stressful or adverse conditions.
• Proficient computer literacy, including comfort with Microsoft systems and Office Suite.
• Intermediate typing skills to meet the needs of this position.
• Current driver’s license and reliable transportation with appropriate insurance coverage; additionally, the ability to drive occasionally in the course of performing assigned duties and responsibilities.
• The ability to work with minimal or no supervision.

PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. NOTE This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations and other laws/regulations as applicable.

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