Platform Success Specialist - Paid Social

LOOP is a digital-first lead agency, exploring the intersections between design, technology and digital brand building for leading brands. With a team of 400 digital talents and through data driven marketing, we help brave clients to stand out in the digital age. Over the last few years our brilliant team has done remarkable and innovative work for internationally recognised high-profile brands such as Puma, Audi, Breitling, Red Bull, Porsche, C&A and numerous others.

We are seeking an experienced and results-oriented Paid Social Platform Success Manager to join our Media & Performance Team. In this role, you will act as the subject matter expert for Paid Social platforms, ensuring the strategic and tactical success of client campaigns. You will collaborate closely with internal teams to elevate campaign performance and contribute to the growth of platform expertise across the organization.

Requirements

• Paid Social Expertise: You serve as the go-to expert for Paid Social platforms (e.g., Facebook, Instagram, TikTok, LinkedIn, Snapchat), maintaining a deep understanding of algorithms, targeting strategies, ad formats, industry best practices and you are highly proficient in Ads Manager tools.
• Strategic Support: You collaborate with social media managers & paid media managers to develop and execute Paid Social strategies tailored to client objectives, ensuring smooth delivery of multi-market campaigns.
• Quality Check and Auditing: You regularly troubleshoot platform-related issues, identify optimization opportunities, and scale campaigns effectively to meet client KPIs. Furthermore you will audit new and existing client's paid social activities and provide quick wins and long term actions to improve the performance and consult strategically the client as well as our internal team.
• Client & Partner Relationships: You establish yourself as a trusted Paid Social advisor, foster relationships with agency partners to drive channel growth, and act as the first point of contact for all platform partners. This includes budget forecasts as well as networking activities.
• Trends and Inspiration: You stay ahead of emerging Paid Social trends, platform updates, and new features, leveraging these insights to enhance campaign performance and drive innovation.
• Knowledge Sharing: You share your expertise with the Media Team by creating training materials, playbooks, and templates, helping to raise the overall knowledge level within the department.
• Team Mentorship: You provide guidance and mentorship to junior team members, promoting a collaborative and growth-focused team culture.
• Client Ownership: You take full ownership of 1-2 strategic clients for a client onboarding period, building long- term partnerships and optimizing their Paid Social campaigns for sustained success and ensure a smooth handover to our performance marketing managers.
• Qualifications & Skills Experience: You have 3+ years of hands-on experience managing Paid Social campaigns, with a proven track record of delivering exceptional results across platforms like Facebook, Instagram, TikTok, and LinkedIn.
• Soft Skills: You are resourceful and proactive, adept at resolving platform issues and identifying partnership opportunities to enhance campaign effectiveness. You excel in working with cross-functional teams and thrive in a fast-paced, innovative environment. You have excellent interpersonal and communication skills, enabling you to build trust with clients and team members alike. Fluency in both English and German are required for this position.

Benefits

• 4-day Workweek
  At LOOP you can choose between a 5-day or a 4-day workweek – and have the freedom to switch between these models twice a year.
• Free Sports and Fitness
  Yoga, fitness, climbing, tennis and more. LOOP covers the costs and gives you access to fitness studios and sports facilities across Austria or Germany.
• +20% Vacation
  We don’t believe there can be enough time to recharge, that’s why all our team members get +20% vacation days per year, we call it Sunny Hours.
• Hybrid Work
  Home office or LOOP office space? It’s your choice every day, and you don’t even need approval. However, certain job roles may require more personal presence than others.
• International and Diverse
  Team members from 40+ different nationalities in 7 locations, English as main language and a 55% female leadership quota.
• And much more
  Language Courses, Visa Support, LOOP.Horizon workshops and trainings, Klimaticket Contribution, Audiobook Library, Headspace App Subscription, etc.

So, if you are motivated to join the LOOP Team, we are happy to offer you a position as a Platform Success Specialist - Paid Social in Salzburg, Vienna or Berlin. We are looking forward to receiving your online application!