Community Manager

LOOP is a digital-first lead agency, exploring the intersections between design, technology and digital brand building for leading brands. With a team of 400 digital talents and through data driven marketing, we help brave clients to stand out in the digital age. Over the last few years our brilliant team has done remarkable and innovative work for internationally recognised high-profile brands such as Puma, Audi, Breitling, Red Bull and numerous others.

Do you think big picture and dream about how to evolve content on social platforms in a distinct and unique style and voice of the brand? With strong communication skills and the ability to engage users, manage conversations and reporting skills, you could be the perfect person to take on this role.

Requirements

• You are comfortable with engaging large social communities, on many levels.
• The prospect of leading and developing large brand communities on digital platforms motivates you.
• You are all set to engage real time listening, talking, discussing and responding with our clients’ communities daily.
• Track and interpret KPIs such as engagement rates, follower growth, impressions, reach and conversions.
• Conduct weekly, quarterly, yearly and ad hoc organic social media reports.
• Monitor audience behavior, trends, and preferences to anticipate shifts and emerging opportunities.
• You understand the needs of fans and followers, and it's easy for you to respond with the right tone and moderate user requests.
• You have a perfect understanding of social media and digital trends and can react to them quickly.
• You think and act in a service-oriented way, managing multiple social media channels and tasks at the same time.
• Assess the performance of creative assets to identify elements that resonate with the target audience.
• User feedback is important to you and you like to work solution-oriented.
• It is a matter of course for you to work with Facebook, Instagram, X & Co.
• You are a team player but can work independently as well.
• Your communication skills are excellent and you have fluent German language skills.

Benefits

• 4-day Workweek
  At LOOP you can choose between a 5-day or a 4-day workweek – and have the freedom to switch between these models twice a year.
• Free Sports and Fitness
  Yoga, fitness, climbing, tennis and more. LOOP covers the costs and gives you access to fitness studios and sports facilities across Austria or Germany.
• +20% Vacation
  We don’t believe there can be enough time to recharge, that’s why all our team members get +20% vacation days per year, we call it Sunny Hours.
• 4000+ m² Office Space
  Our loft space is part of our identity. An ideal environment for working, collaborating and finding inspiration — with an additional 600m² film- and photo studio.
• 100% Hybrid Work
  Home office or LOOP office space? It’s your choice every day, and you don’t even need approval.
• International and Diverse
  Team members from 40+ different nationalities in 7 locations, English as main language and a 55% female leadership quota.
• And much more
  Language Courses, Visa Support, LOOP.Horizon workshops and trainings, Klimaticket Contribution, Audiobook Library, Headspace App Subscription, etc.

So, if you are motivated to join the LOOP Team, we are happy to offer you a position as a Community Manager in Salzburg, Vienna or Berlin. We are looking forward to receiving your online application!