Head of IT (f/m/d)

ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), Web EDI and e-invoicing. ecosio is part of Vertex, Inc., a leading global provider of indirect tax solutions listed on Nasdaq (VERX).

Our brand slogan is Connections That Work as we believe strong connections are central to successful business relationships - both external and internal. At ecosio, we hire individuals from all backgrounds and are committed to creating an inclusive work environment. We are technology lovers, set the highest standards for our solutions, and put innovative ideas first.

Job Description

You'll connect with the role if you enjoy...

• Leading and managing a small team of IT professionals responsible for supporting and developing ecosio’s local IT infrastructure, ensuring a high level of service availability and user satisfaction.
• Developing and mentoring IT staff, including conducting performance reviews, coordinating training, and supporting career development.
• Oversee the maintenance, configuration, and reliable operation of user endpoint devices, including laptops, desktops, and mobile devices.
• Developing and maintaining IT policies, procedures, and best practices, including those related to system maintenance, service provisioning, and disaster recovery.
• Implementing, maintaining and documenting an information security, product security and IT risk management program (according to ISO 27001, NIS2, etc.) together with the CISO
• Managing and further enhancing ecosio’s Google Workspace environment, ensuring it is securely configured and integrated with other tools and services
• Leading projects to enhance and optimize IT systems, including the adoption of cloud technologies for automation wherever appropriate.
• Working closely with the Site Reliability Engineering team to ensure seamless integration between local-IT infrastructure and cloud environments, optimizing performance and ensuring security.
• Helping ecosio’s local-IT environment to scale-up to the next phase in its development in a secure and efficient way (to support up to 500 people)

Qualifications

To connect with ecosio it is important to have…

• Tech background, software engineer or similar
• Fluency in English required; proficiency in German is an advantage
• Experience in in-house IT Systems management and team leadership
• Know-how of governance, risk and compliance programs and how to implement them
• Experience with driving certifications and regulatory requirements such as ISO 27001
• Knowledge in information security and data privacy concepts, threats and technologies including industry standards and various best practices
• Experience with cloud-based IT company environments, preferably Google Workspace
• Previous working experience in a scale-up
• Experience in setting up efficient IT helpdesk and procurement structures
• Strong hands-on technical experience of IT infrastructure, process implementation and security systems from previous roles
• AI and automation skills are a plus

Additional information

By connecting with us you will experience...

• Our remote-first culture lets you work remotely from one of our designated countries
• Flexible working hours to suit your schedule and priorities
• Annual personal development budget to invest in conferences, courses, or career coaching
• Home office allowance to create a workspace that fits your needs
• Regular events and trips to connect, celebrate, and have fun with the team
• Workations of up to 90 days per year within the EU, combining travel and productivity
• Wellbeing support, including mental health resources and employee assistance programs
• Additional country-specific benefits based on your location

Sounds like a connection that works? Then apply now and we will get in touch soon!

As part of our hiring process at ecosio, we conduct standard background checks. You can find more information about them by clicking HERE.

The minimum salary for this position is 75.000€/year. Of course, we are happy to offer much higher compensation based on qualifications and experience!

Our mission is to build Connections That Work by fostering a diverse and inclusive team. We are committed to making everyone feel valued and empowered to contribute their unique skills, experiences and perspectives. And now we want to connect with you.