Senior Expert (f/m/d) Customer Value Management & Retention

Vienna | asap | full-time | unlimited

• Develop and implement data-driven strategies to increase customer value and retention
• Monitor and analyze KPIs on value and retention in order to derive and prioritise the most effecitve initiatives
• Foster cross-functional collaboration and knowledge sharing within the team and across departments to ensure a cohesive approach to customer value management and retention

• Do you have several years of professional experience in value management and retention (preferably in the telecommunications industry or a similar sector)?
• Are you an expert in data analysis and do you love to present your results to different relevant stakeholders?

• Your ability to solve problems, set priorities and making decisions sets you apart?

• We want to win together
• T- you can count on me
• We challenge the status quo
• We are optimistic about our digital future
• No bullshit bingo we are honest, authentic & humorous
• We connect more with each other and with our customers

That sounds good to you?
THEN WE MIGHT BE THE RIGHT ONES FOR YOU.

• Employee assistance
  services
• Food voucher
• Flexible working hours
• Job ticket
• Learning offers
• Homeoffice
• Benefits
• Company pension plan

We will still talk about that later, but you should know: depending on your qualifications, your experience and your commitment we offer an attractive, market compliant salary of at least EUR 60.000 per year.