Social Media Tools Specialist

Are you willing to help us push the technical limits of our social media presence?

Red Bull Media House is a global media company that produces, distributes and publishes content and entertainment programming in the sports and lifestyle genres. From film to television, print to digital media, music and gaming – Red Bull’s content is viewed by millions of fans across thousands of channels around the globe. From Facebook to Instagram to Youtube and beyond - Red Bull manages more than 1200 social channels around the globe with several leading social technology services and tools.

The purpose of this role is to support, manage and maintain the technical aspects of Red Bull’s social media services and tools while working closely with the Global Social Media team. This includes getting hands on experience with the latest social technology, helping to onboard and train new users, helping to update and maintain Red Bull’s global social media policies, as well as communicating new tools and features to Red Bull’s digital teams located in nearly 170 countries around the world.

DIGITAL SERVICES - LIFECYCLE MANAGEMENT

In this role you’ll be helping to facilitate Red Bull’s social media portfolio – this includes helping to manage the back end of Red Bull’s nearly 1200+ social media accounts, as well as our enterprise social media services and tools (like Sprinklr, Facebook Business Manager, Crowdtangle, LastPass, etc.)

STAKEHOLDER MANAGEMENT

You’ll build and maintain strong communication channels with internal stakeholders all around the world to ensure an efficient collaboration with very various teams ranging from Social media to Audience insights team.

DIGITAL SERVICES COMMUNICATION

Last but not least, you’ll foster transparency and communicate accomplishments, deliverables, new tools, new strategies and drive educational topics to distribute knowledge across the company.

University degree in marketing, communications, journalism, media, technology, computer science, information systems or a related discipline or equivalent experience

Experience with digital services, social media, digital security or a similar field

Strong English writing skills, project management experience and social media knowledge

Passion for social media, digital tools and service mindset

Understanding of the digital and social media industry – including social platforms like Facebook, Instagram, YouTube, Twitter, TikTok, Reddit, Twitch, etc.

Have an active Facebook account so that you can use in Facebook Business Manager.

A passion for information technology, digital tools and finding ways to organize and improve business processes.

Desire to become an expert with Social Tools: like Sprinklr, Bit.ly, Facebook Business Manager, LastPass, Brandbastion and Airtable.

Have strong communication skills and a desire to work and build relationships with a range of partners, stakeholders and external contractors - and to communicate technical subject-matter.

Organized, creative, self-motivated and focused on delivering results

Strong work ethic and team player.

As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.