Clinical Technical and Business Development Specialist- North Balkan

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.

Clinical Technical and Business Development Specialist - Balkan Region

Hiring Location: Slovenia, Croatia
Countries to Support: Slovenia, Croatia, Bosnia & Herzegovina, Serbia, Macedonia, Kosovo, Malta
✈️ Travel: ~60% within the region, ~10% international

Who We Are:
At Cochlear, we don’t just build hearing implants—we change lives. We connect people to sound, conversations, and the world around them. As the global leader in implantable hearing solutions, we work with healthcare professionals, patients, and partners to deliver groundbreaking technology and support. If you’re passionate about innovation, making an impact, and working with a purpose-driven team, you belong at Cochlear.

Your Mission:
As a Clinical Technical and Business Development Specialist, you are the expert that patients, healthcare professionals, and distributors rely on for all things related to Cochlear implants. You’ll provide hands-on clinical support, technical troubleshooting, and training to ensure that every implant user gets the best possible hearing experience. You’ll also play a key role in growing Cochlear’s presence in the Balkans, working closely with healthcare professionals and business partners.

What You’ll Be Doing:

Clinical & Technical Support

• Be the go-to expert for all clinical and technical aspects of Cochlear’s hearing solutions.
• Support patients, audiologists, and surgeons with switch-ons, fittings, intraoperative measurements, and troubleshooting.
• Assist with surgical support and technical issue resolution when required.
• Provide on-site, phone, email, and online support to professionals and distributors.
• Conduct integrity testing and ensure compliance with quality and regulatory standards.
  

Training & Education

• Train audiologists, ENT surgeons, speech therapists, and distributor teams on Cochlear’s technology.
• Introduce and train professionals on new product launches and software updates.
• Represent Cochlear at workshops, conferences, and industry events by giving presentations on stage—sharing insights, knowledge, and best practices.
  

Business Development & Customer Relations

• Work closely with the Business Development Manager – Balkans to support Cochlear’s sales strategy.
• Build strong relationships with key opinion leaders and healthcare professionals.
• Identify market opportunities and contribute to strategic growth initiatives.
• Support distributor teams with commercial and technical matters.
  

Continuous Learning & Growth

• Stay at the forefront of cochlear implant technology by participating in international training programs and conferences.
• Keep up with the latest research and innovations in audiology and hearing solutions.
• Complete Cochlear’s internal trainings for field staff, including product, clinical-technical, and surgical trainings on CEE and EMEA levels.

Who You Are:

✅ You Have:

• A degree in Audiology, Acoustics, Speech Pathology, Biomedical Engineering, Natural Sciences (Biology, Physics), or ENT.
• 3+ years of cochlear implant experience (5+ years in the medical device industry preferred).
• Strong clinical and audiological expertise with an interest in technical solutions.
• A passion for training and educating healthcare professionals.
• Excellent relationship-building and communication skills.
• Fluency in Slovenian/Croatian and English (additional Balkan languages are a plus).
• A valid driver’s license and willingness to travel extensively.
• Comfort presenting to large groups at conferences and workshops.
  

⭐ Bonus Points If You:

• Have an internationally recognized qualification in audiology, speech therapy, or deaf education.
• Have experience working with hearing implants and rehabilitation.
• Have strong IT skills, including MS Office, MS Project, or MS Visio.

Why You’ll Love Working with Us:

Make an Impact – You’ll help people regain their hearing and transform lives.
Work Internationally – Collaborate with experts across Europe and beyond.
Grow Your Career – Benefit from world-class training and professional development.
Be Part of Something Bigger – Join a passionate, purpose-driven team.
Shape the Future – Play a key role in expanding Cochlear’s presence in the Balkans.

Ready to Make a Difference?
Join Cochlear and help people reconnect to life through the power of hearing. Apply now!

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

#CochlearCareers

How we recognise your contribution

We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit www.cochlearcareers.com

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.