E T Temporary
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E T Temporary
| Job #: | req32256 |
| Organization: | World Bank |
| Sector: | Administration/Office Support |
| Grade: | ET2 |
| Term Duration: | 1 year 0 months |
| Recruitment Type: | Local Recruitment |
| Location: | Vienna,Austria |
| Required Language(s): | English, German |
| Preferred Language(s): | |
| Closing Date: | 3/27/2025 (MM/DD/YYYY) at 11:59pm UTC |
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Description Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. Visit www.worldbank.org COUNTRY AND POSITION CONTEXT The World Bank Group has a significant presence in Vienna, Austria, with the office housing the Western Balkans CMU (ECCWB), the majority of the ECA Practice Managers and many of their task teams, as well as IFC’s regional office for Europe. Since its inception 17 years ago, the Vienna office has also hosted teams managing various trust funded programs funded by the Austrian Government. The Vienna office is effectively a regional operations hub, hosting over 300 WBG staff, with the ECCWB Country Director acting as head of office. In order to ensure the smooth functioning of the Vienna office, the World Bank is seeking a well-organized, proactive and motivated individual for an Extended Term Temporary (Team Assistant) to staff the office reception area. DUTIES AND ACCOUNTABILITIES The selected candidate will report to the Vienna Office Sr. Operations Officer and coordinate work with the administrative team. He/she is expected to undertake clerical and receptionist duties in the Vienna office reception area. Reception Duties • Interact with visitors, referring routine inquiries, relaying messages and other core reception tasks.• Sort and distribute incoming and outgoing mail, deliver urgent mail/messages, handle courier services. • Channel telephone calls and upon request handle correspondence; independently respond to extensive and diverse inquiries. • Order and monitor office supplies; assist in maintaining files (both paper and electronic).• Maintain distribution lists together with other teams/units supporting staff, office directory and other systems, documents.• Maintain the log of building access cards, check-out forms, etc.• Maintain the office access system and all related tasks.• Draft routine correspondence and translate/proofread materials in German and English.• Act as a back-up to administrative and support staff when required and perform other duties as required to support the smooth functioning of the office. Office support • Serve as the point of contact for staff on issues related to the office facilities and report back to the Vienna office administrative team.• Assist in office facility management by communication with building facility management company or other respective external vendors to resolve any damages or issues.• Assist with asset management maintenance for office equipment, furniture and fixtures.• Provide administrative support such as transaction processing, inclusive of PO processing, vendor registration, maintain office inventories and records management, etc. • Provide back-up support to other administrative and support staff in the Vienna office when required.• Supporting the broader Vienna administrative team by flexibly providing a wide range of administrative support as needed. Selection Criteria • High school diploma with a minimum of 2 of direct relevant office support experience in a large international or multinational or corporate or public service organization. • Intermediate or advanced knowledge of personal computers and ability to use standard computer applications suite (e.g. MS Office).• Demonstrated ability to work independently, respond to, and deal effectively in diverse situations with good judgment, discretion, and diplomacy in handling confidential and sensitive matters• Excellent communication skills, both written and spoken, in German and English. • Ability to quickly acquire a good knowledge of the Bank’s organization, procedures, policies and practices • Demonstrated excellent interpersonal, organizational, and time management skills• Proven ability to work effectively in a team-oriented, fast-paced environment, and contribute towards common goals. World Bank Group Core Competencies We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the World Bank and IFC, including our values and inspiring stories. Note: The selected candidate will be offered a one-year appointment, renewable at the discretion of the World Bank Group, and subject to a lifetime maximum ET appointment of three years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their third-year ET appointment are not eligible for future ET appointments. |
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