* At ALDI SÜD"s International Customer Interaction unit, you design seamless and engaging customer experiences across digital, in-store, and service touchpoints while driving global efficiency and cost savings * As a Manager for Digital Upskilling & Training you lead and manage digital upskilling initiatives, ensuring alignment with strategic business needs and organisational priorities * You act as a central point of coordination between business strategy, product lines and country organisations to ensure training alignment and scalability * In your role you oversee the evaluation of training needs and design of digital training programs and contents across functions and countries * You orchestrate training and upskilling across functions, while ensuring employees across markets can master digital tools and processes in close collaboration with product lines * In addition, you represent digital upskilling in cross-functional discussions, ensuring training initiatives are effectively communicated to (senior) stakeholders * You'll be responsible to evaluate training needs across functions and country organisations, ensuring content is tailored to the evolving digital Customer Interaction (CI) landscape * In your role you define frameworks and best practices for training execution, enabling efficient knowledge transfer across the organisation * You'll develop KPIs and tracking mechanisms to measure training effectiveness and continuously optimise learning formats * As a Manager for Digital Upskilling & Training you support the preparation for training documentation, playbooks and knowledge-sharing materials for internal distribution * In addition, you prepare presentations and reports to communicate training initiatives, progress and impact to leadership and key stakeholders
Your Profile
The requirements of the role include:
* As a Manager for Digital Upskilling & Training you have a degree in Business Administration or other related fields * You have several years of professional experience with digital learning or corporate training in a fast-paced environment * As a leader, you are able to manage teams and projects * You have experience in developing and implementing international training curriculums for large organisations * As a Manger for Digital Upskilling & Training you have experience in facilitating workshops, upskilling initiatives and knowledge-sharing formats at an international scale * Ability to coordinate training across functions and markets is one of your strong points * You have exceptional verbal and written communication skills * You enjoy developing training materials and leading workshops * You strive for simplicity, efficiency and cost-effectiveness * You're fluent in the English language
A Career that Benefits You
Our benefits for you are wide-ranging:
* 6 weeks of annual leave every year for all * A range of subsidised childcare support options * Options to work remotely - from home or anywhere within Austria (up to 13 days per month), and from abroad (up to 30 days per year, selected countries) * Mobile devices provided to enable flexible working * Relocation support (including visas/permits, home search and moving allowance) * Free and subsidised healthy food and drinks provided at work * Subsidised public transport * Bike leasing program to save up to 20% on bike costs to encourage sustainable transport and improve affordability * Discounts on a wide range of shopping in the categories like fashion, travel, sports and many more * All the training you need to excel in your role * Extensive personal and professional development * High level of responsibility in a diverse and international business environment * Collaboration with teams across borders * Private health insurance discounts * Comprehensive wellbeing & (mental) health support * On-site & online sports with Wellpass membership
Remuneration
Gross annual salary starting from EUR 104.300* *willingness to overpay with appropriate qualification
Place of work
5020 Salzburg, Michael-Walz-Gasse 18d
Start of work
As soon as possible
Apply online
All applications take place through our online portal. Simply login and submit your CV, photo and all relevant certificates/qualifications.
Mit dem Klick auf “Job-E-Mail bestellen” stimmst du unseren AGBs, unseren Datenschutzbestimmungen und der Nutzung von Cookies zu. Du kannst dich jederzeit von unseren E-Mails & Services abmelden.
Mit dem Klick auf “Job-E-Mail bestellen” stimmst du unseren AGBs, unseren Datenschutzbestimmungen und der Nutzung von Cookies zu. Du kannst dich jederzeit von unseren E-Mails & Services abmelden.