Quality Associate (f/m/d)

• Establish and improve quality standards for all product categories, with a primary focus on watches
• Optimize existing quality management processes
• Manage partner relationships and communication with manufacturers
• Conduct product analysis and generate partner reports
• Proactively improve and implement product improvements
• Provide feedback on the manufacturing processes of partners and suggest optimizations
• Collaborate closely with internal departments to align quality goals
• Prepare monthly and annual reports on product improvements
• Organize and execute quarterly partner evaluations and calls
• Define quality standards for components and testing methods (e.g., plating)
• Lead and achieve quarterly and annual department goals (OKRs)

• You have strong technical knowledge of watches and their components with at least 2 years of hands-on experience
• A technical degree or education in quality management provides the foundation for your expertise
• Familiarity with ISO quality standards and certifications is a plus
• Experience in other accessories such as jewelry and handbags is advantageous
• You are proficient in ERP systems and comfortable working with data
• Detail-oriented with a structured and analytical approach to quality processes
• You have a keen eye for precision and can focus for long periods
• Fluent in English (written and spoken); German is a plus
• Proactive, solution-oriented, and able to work independently
• Proficient in MS Excel and Google Suite
• Strong communication skills, both with partners and internal teams
• Effective time management and ability to handle multiple tasks

• Attractive flexitime work model with home office option.
• Two legendary annual company events with the whole Holzkern family - all inclusive
• Regular team events with your team throughout the year.
• State of the art technical equipment (MacBook).
• Generous employee discounts for you and your loved ones.
• Extensive Onboarding: From day 1 on you will have a buddy who will show you everything you need to know and be there for you should you encounter problems. Your colleagues will teach you everything specific to Holzkern that you need to succeed in your new job.
• Exciting Tasks & Personal Growth: Trust is always first for us at Holzkern, which is why we give you big and exciting projects from the start, so you can quickly unfold your potential. This will give you the opportunity to grow and learn super quickly.
• Fresh fruits, coffee, tea, milk (also vegan and lactose free) in the office on site.
• Healthy and balanced meals from Schrankerl. Holzkern pays 20% of each meal.

• Starting date of Employment: right away
• Working Hours: from 20 to 38,5 hours per week
• Working Location: Holzkern Headquarters, Autokaderstraße 33, 1210 Wien
• Salary: The salary for this position starts at 2.800€. However, your actual wage depends on your professional experience and qualifications. We are open to overpayment for experience.

HOLZKERN was founded in 2016 with the purpose of creating unique pieces of nature - just as unique as our customers. Seven years later, we are one of the most successful D2C brands in DACH selling a huge variety of watches, jewelry & accessories. We’re proud to say that over 1.000.000 customers worldwide were already able to find their perfect piece of nature. Join our team of over 170 people and help us to bring natural uniqueness to the whole world!

As a dynamic team, we value open corporate communication, teamwork, development opportunities and flexible working hours. But most of all, you can expect to work in a friendly working environment with warm-hearted colleagues who will always support you.