Marketing Coordinator / Executive

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury services and seek for the best hospitality professionals worldwide. We are convinced that the Ladies and Gentlemen of The Ritz-Carlton are the most important resource in our service commitment to our guests.

Our Gold Standards serve as the foundation of the Ritz-Carlton brand and motivate us to be better every day. With this approach and the firm belief that our culture is the driving force of success, The Ritz-Carlton has earned an international reputation as a market leader in luxury hospitality. As part of our team, you will get to know our Gold Standards, such as our Employee Promise, our Credo, and our Service Values. We promise you that with us, you will have the opportunity to be proud of your work and your fellow Ladies and Gentlemen.

"We are Ladies and Gentlemen serving Ladies and Gentlemen"

The team of the The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position:

Marketing Coordinator / Executive

Key Responsibilities:

• Promote awareness of brand image internally and externally
• Create digital and printed marketing materials for all departments with a strong focus on rooms and food and beverages
• Develop and assemble information packages (e.g., brochures, sales and hotel collaterals) based on hotel priorities and business needs
• Assist to prepare or edit letters, invitations, monthly and quarterly press reports, news releases, spreadsheets, or presentations
• Make updates to property website, outlets websites and OTAs
• Refer to an appropriate spokesperson for all daily general media inquiries
• Monitor media coverage and other external factors to identify potential opportunities
• Support media relations outreach efforts and other activities to bolster the property's reputation and image in the community
• Assist to coordinate on-property visits from media, including reservations, amenities, special requests, and special events
• File and update press database, digital library, and press clippings

Your Qualifications:

• Analytical Skills:
  • Strong computer and software proficiency (e.g., Creative Cloud, Microsoft Office)
  • Ability to learn and make decisions
  • Experience with printing and technology use

• Interpersonal Skills:
  • Teamwork, creativity, and corporate thinking
  • Understanding of hospitality and diversity
  • Strong customer service orientation and relationship-building abilities

• Communication Skills:
  • Effective communication, listening, and writing skills
  • Professional telephone etiquette
  • Proficiency in English and German
  • Competence in applied reading and electronic communication

Our Benefits:

• Become part of the Top 1% of Hospitality Professionals: Stand out with your experience in a prestigious environment and among professionals
• Work in a 5-star environment: Enjoy working in a modern and luxurious workplace, equipped with high-quality amenities
• Excellent career opportunities worldwide: Benefit from great career prospects in 5-star hotels around the world
• Regular training & development opportunities: Take advantage of our ongoing training and in-depth development opportunities for professional and personal growth
• Motivated and supportive team: Work in a dedicated, friendly team that collaborates on achieving success
• Unique employee benefits: Enjoy numerous global perks such as hotel stays, Food & Beverage discounts, retail discounts, free uniform cleaning and meals, wellbeing and recognition programs, and many more benefits
• Competitive compensation: Receive an attractive salary, along with a guaranteed annual pay increase based on your performance

Our motivated and supportive team will be happy to onboard you and give you a warm welcome with a two-day Onboarding from the very beginning.

Have we sparked your interest?

Then apply today via email: bewerbung.vienna@ritzcarlton.com

Please be advised that a valid working permission for Austria is required for this position.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.