Expert (f/m/d) Customer In-Life Management B2C

• Analyze customer needs and segment existing customers to develop targeted customer retention measures.
• Plan and implement BTL campaigns that are individually tailored to different customer segments and increase their engagement.
• Monitor and evaluate the success of your campaigns, analyze performance data and continuously optimize strategies.
• Work closely with internal and external stakeholders to ensure seamless implementation of customer loyalty measures.
• Use data-driven insights to develop personalized customer approaches and innovative in-life management strategies

• You have several years of experience in a similar position as well as in agile management and have strong data and analytical skills?
• You are a strong communicator, work collaboratively in a team and make sound decisions through analytical thinking and problem-solving skills?
• You have experience in commercial pricing & revenue management and are business fluent in German and English?

• We want to win together
• T- you can count on me
• We challenge the status quo
• We are optimistic about our digital future
• No bullshit bingo we are honest, authentic & humorous
• We connect more with each other and with our customers

That sounds good to you?
THEN WE MIGHT BE THE RIGHT ONES FOR YOU.

• Flexible working hours
• Health care
• Learning offers
• Homeoffice
• Food voucher
• Job ticket
• Canteen on site
• Benefits

We will still talk about that later, but you should know: depending on your qualifications, your experience and your commitment we offer an attractive, market compliant salary of at least EUR 65.000 per year.