Senior Quality Manager (m/f/d)

Ribbon Bio is an innovative and fast-growing biotechnology company, composed of a dedicated team of 50 professionals. Our mission is to provide high-quality, custom DNA assemblies up to 20kb in length as a service to our customers. We are committed to excellence, continuous improvement, and maintaining the highest standards of quality across our operations.

We are looking for an experienced and process-oriented Senior Quality Manager to join our team. This role will be pivotal in implementing an ISO 9001 quality system tailored to our needs, developing and training personnel to adhere to industry-accepted standards for quality, and eventually with the potential to transition to GMP manufacturing. The ideal candidate will also be responsible for establishing robust documentation practices, including document and change control.

Tasks

• Lead the implementation of an ISO 9001 quality management system (QMS) across the organization.
• Develop, document, and maintain quality management policies and procedures.
• Train and mentor staff on quality standards, best practices, and compliance requirements.
• Conduct regular internal audits to ensure adherence to ISO 9001 standards and identify areas for improvement.
• Manage non-conformance investigations, corrective and preventive actions (CAPA), and continuous improvement initiatives.
• Oversee the development and validation of quality control methods and protocols.
• Collaborate with cross-functional teams to ensure quality is integrated into all aspects of the company's operations.
• Develop and manage quality metrics, reports, and dashboards to track performance and drive improvement.
• Lead the transition to GMP manufacturing, ensuring compliance with regulatory requirements and industry best practices.
• Institute supplier management procedures to ensure materials we purchase are consistent and at the required level of quality for our process.

Requirements

• Bachelor's degree in a relevant field (e.g., Biotechnology, Quality Management, Life Sciences).
• Minimum of 3 years of experience in a quality management role within the biotechnology or life sciences industry.
• Minimum of 3 years of experience in a scientific role within the biotechnology or life sciences industry.
• In-depth knowledge of ISO 9001 standards and implementation.
• Experience with GMP manufacturing and regulatory compliance.
• Strong analytical and problem-solving skills, with a process-oriented mindset.
• Excellent communication and interpersonal skills, with the ability to train and mentor staff at all levels.
• Demonstrated ability to lead cross-functional teams and drive continuous improvement initiatives.
• Experience in developing and managing document control and change control systems.
• Certification in quality management (e.g., Certified Quality Manager, Six Sigma) is a plus.

Benefits

• Comprehensive health and social benefits in accordance with Austrian law.
• Opportunity to crucially contribute to growth of the company within a young, agile, and motivated team.
• A dynamic international work environment with a team representing over 25 nationalities.
• Professional development training opportunities.
• Home Office possibilities.
• Ticket for public transport (yearly ticket “Wiener Linien”).
• The opportunity to grow with the company and to live in the city of Vienna, which is repeatedly ranked as the city with the highest quality of life in the world.
• Complimentary coffee, tea, fruits, and snacks in the office.
• Onsite yoga classes.

Annual gross salary starting from EUR 56000 depending on qualification and experience.

Job type: Full time (40 h per week).

Location: Vienna, Headquarters Ribbon Bio.

Availability: We expect to fill the position as soon as possible.

At Ribbon Bio, we believe in Trust, Innovation, and Excellence as the foundation of everything we do. We foster a culture of Trust, building open and honest relationships through transparent communication and reliability. Our commitment to Innovation means we encourage creativity, continuous improvement, and embracing new ideas in all aspects of what we do and who we are. Striving for Excellence, we take pride in the highest standards of quality, performance and integrity in everything we engage in. If you share these values and are passionate about making a difference, we invite you to join our dynamic team!

How to apply:
Please send us your CV along with a short cover letter telling us why you're excited about this role. We’ll review applications on a rolling basis until we find the right fit!

Please note that if you are selected to proceed in the hiring process, you will be contacted by us within two weeks from the date of the submission of the application.

We are an Equal Employment Opportunity Employer. While focusing on the right set and mix of experience and skills, we value diversity and are highly committed to set up working environment with mutual respect to everyone regardless their race, nationality, religion, gender, age or other characteristics protected by applicable regulations and laws. To keep the gender balance in the company we highly encourage women to apply.

Ribbon Bio takes data protection seriously. Unless you express otherwise, by submitting your CV you authorize Ribbon Bio to store your personal data in its database for the purpose of the recruiting process or/and possible future job vacancies. If you want your data to be deleted from our database, you simply need to inform our hiring manager. Ribbon Bio will not share your personal data with any other party without your consent. In compliance with GDPR regulations, your data will be removed from our database within 6 months of your application date if you are not hired.